Why can’t I open email attachments on my Android phone?
If you received email through that account through an app you downloaded from Google Play or Samsung Apps proceed to Settings > Application manager and uninstall that app. … Restart your device and then re-attempt to open the attachment(s) in the email message(s).
Why are email attachments not opening?
One of the most common reasons why you can’t open an e-mail attachment is because your computer doesn’t have the necessary program installed to recognize the file format. For example, if someone is sending you a . … Adobe PDF file that is opened with Adobe Acrobat or PDF reader.
How do I open email attachments on my Android?
How to Open Email Attachments in Android Mail App
- Select a message with an attachment, then select the file shown in the message itself.
- The attachment will open automatically using the preview app, or another you may have on your Android device for that specific file type.
Why are my email attachments not downloading on my phone?
If the phone shows new mail, but hasn’t downloaded the message attachments, try to manually check or “sync” mail. … Also, look at the Android settings for the mail app you use. Some apps have an option to save on data usage, and require you to explicitly enable an option to download attachments on cellular connections.
Can’t open email links on my phone?
Why can’t I open links on Android?
- Check in-app settings. The first thing to do is to ensure that the app opens links externally. …
- Disable Adblocker. …
- Check Opening link defaults. …
- Update or reinstall WebView. …
- Clear cache and data from Google services. …
- Reset app preferences.
Why won’t my email open on my Samsung phone?
Clear the email app’s cache and data.
To clear the app’s data, navigate to Settings and then tap Apps. Select the email app, and then tap Storage. Tap Clear data, and then tap OK. This will completely wipe the app and reset it to the original settings.
Why can’t I download attachments from my Gmail?
I can’t download attachments to my phone – Gmail Community. Try clearing Gmail app cache and data. You may find this option in settings –> Apps –> Gmail. Hope it works!
Why can’t I open attachments in my Gmail?
Attachments won’t open or download
On your computer, check that you’re using a supported browser. Try turning off extensions you have on your browser one at a time. Clear your browser’s cache and cookies.
How do I change my attachment opening settings in Gmail?
Gmail – Switch to Basic Attachment Mode
- Firstly sign in to your Gmail Account and click the gear button located in the upper right corner (Options > Mail Settings).
- In the General tab, scroll to the “Attachments” section.
- Select “Basic attachment features”:
How do I open my email attachments?
Open an attachment
- In the message list, select the message that has the attachment.
- In the Reading Pane, double-click the attachment. You can also right-click the message that has the attachment and choose View Attachments.
What app do I need to open email attachments?
In my opinion, Adobe Reader is the single most important app for opening email attachments.
Why does my email keep stopping on my Android?
If your Android mail app keeps stopping, force stop the app and restart your device. Then clear the cache, and update the app. If the problem persists, try reinstalling your email app. Hit the comments below and let us know if you’re still experiencing the same problem.
Why can’t I download attachments in my email?
The antivirus or firewall protection installed on your computer or device may be blocking your ability to download email attachments. … Temporarily disable the antivirus or firewall. After downloading an email attachment, add an exception to the antivirus or firewall program. Re-enable the antivirus or firewall.
Why can’t I download files from my email?
If you received an email with one or more attachments that you can’t download to your computer, the most likely culprit is your antivirus, antispyware or firewall software. … A full cache can impede further downloads when the Temporary Internet Files folder has all the information it can hold.
Why isn’t my email working on my phone?
If your Android’s email app just stops updating, you probably have a problem with your Internet access or your phone’s settings. If the app keeps crashing, you may have an overly restrictive task manager, or you may have encountered an error that requires clearing the app’s cache and resetting your device.